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Transcript: Jeffrey Dachis, Founder and CEO of One Drop

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JeffDachisOneDropSteve Freed: This is Steve Freed with Diabetes in Control and we have with us a special guest today: Jeffrey Dachis. He has kind of a unique story to tell. He’s developed an app for people with diabetes. Maybe, Jeff, you can start off and tell us a little about yourself. Do you even have diabetes?

Jeffrey Dachis: Yeah, strangely I was diagnosed with type 1 diabetes just over three years ago. It really was from my experience getting diagnosed and trying to experiment with the different tools and technology that really led us to start One Drop.

Steve Freed: Obviously I find it very interesting when I view an app, I always find out if the person that developed the app has diabetes because they have a truer understanding what life is like when you have to deal with type 1 or type 2 diabetes. I find that the apps that they develop are much better than those that just came up with the idea that diabetes needs an app. So my first question is, if you put in the word “diabetes app” in Google, you’ll get 2 million hits, not all of them are diabetes apps, but there’s thousands of apps out there, certainly 100s of diabetes apps out there. So tell me what makes your app different.

Jeffrey Dachis: Well, first and foremost, One Drop is much more than just an app. It’s a complete diabetes management platform. It’s of course, a mobile device with the diabetes app on it, it’s our new Bluetooth connected glucometer, one of the smallest glucometers in the world. Most accurate, then of course Bluetooth connected to your phone. It involves the One Drop premium subscription service where we are giving you unlimited test strips delivered direct to your door. And then of course of One Drops for experts, which is a certified diabetes educator in the app. So it’s much more than just an app. It’s a complete diabetes management experience delivered through your phone.

Steve Freed: What you’re saying, from what I understand, that is in order to use your app, your app comes with the blood glucose service monitors and strips.

Jeffrey Dachis: The app is free right now worldwide on both Android and iOS. We’ve got users in 195 countries and they’re all using the free version of the app.  So there’s new stuff we’ll be announcing later this month that’s really exciting that involves the One Drop Chrome Blood Glucose Monitor. Test strips, subscription service and of course One Drop experts.

Steve Freed: Will that be the only monitor with Bluetooth connectivity?

Jeffrey Dachis: You can connect a lot of different meters into One Drop. You can connect a DexCom CGM into One Drop. You can connect Accu-Chek Aviva connect meter. You can connect LifeScan One Touch meter. You can connect an iHealth Meter. All through Health Kit. But for the most part, yeah we’re one of the most, if not THE most open and fully integrated diabetes management platforms out there. So if you like the One Drop meter, of course use it, if you don’t like the One Drop meter, we sync up with quite a few other meters via Apple’s Health Kit.

Steve Freed: So what kind of things does the One Drop track first of all?

Jeffrey Dachis: A lot of the things that I got frustrated with when I started managing my own diabetes was that, as you know, diabetes is such a data driven disease and yet all the data that you need to manage the disease, sits in all these different places. You got carbohydrate data with…really nowhere. You’ve got your medication and your insulin data somewhere else. You’ve got your physical activity, which is a huge driver for blood glucose, tracked or not tracked somewhere else and then of course you’ve got your blood glucose readings. I wanted all those things all in one place. I wanted glucose, medication, activity, and food all in one place so I could see what I did and what happened to me when I did it so I could learn to better manage my own sort of state of affairs with diabetes. The primary thing with One Drop is that all of your things are in one place. We automatically track your blood glucose if you’re using one of the connected meters. We automatically track your carbohydrates, you just select a meal in our enormous international food library and we’ll count the carbs for you. We automatically track your medication because you set up a scheduled medication routine and One Drop does all the data entry for you and then we automatically track all our physical fitness and activity, just carry your phone or your Apple watch and we’ve got all your activity tracked right there. And then we do analysis on all that data in the Cloud and provide better insights to you so you can make better choices day in and day out.

Steve Freed: Can you provide us with some examples of the advice you give from all the tracking because like you said it takes times to put all this information in, your exercise, your food, your carbs, your drugs, your insulin. What benefits if it doesn’t provide you some really good information that you can act upon?

Jeffrey Dachis: I think that’s really the key. One, it doesn’t take all that much time once you set things up with One Drop. We’ve tried to automate a lot of it, so that’s really one of the big benefits of using One Drop. Ands then second, we’re not providing any advice. We’re not doctors and there’s nothing that replaces the good counsel from the medical professional. What we do do is provide you with enough access to your own information so that you can make better choices seeing how all the things relate to each other. For instance, last night, I had some nachos. I took what I thought was the right amount of insulin for those nachos. I took a picture of the nachos and I put it into the One Drop. I think I took 6 units for the 60 g of carbs that I thought it was. It turns out that my blood sugar stayed stubbornly high and I needed an extra 4 units of insulin, which means that those carbs were really 100g for me, not 60g. It’s only by seeing all of that information in one place, and I can start to really make those reasoned adjustments from myself over time and really trying to be getting it right more than I was in the past. That’s really what it is, it’s about educating yourself to have better self-care management behaviors.

Steve Freed: Have you looked at the outcomes from people using the One Drop app meaning the gold standard in diabetes is A1C, at least for right now. If I took 1,000 of your patients using the system and did their A1C before and after. Have you done anything like that? What kind of outcomes have you seen?

Jeffrey Dachis: We’re in the middle of a couple of clinical studies right now. So that’s happening and we’ll be publishing all of the results from those studies just after the first of the year. The preliminary output of those is pretty dramatic. I can’t give you exact numbers on drops in A1C, but it’s really a dramatic reduction in blood sugars. It’s really an increase in the number of times people test their blood. It’s really a dramatic reduction in carbohydrate intake, by utilizing the One Drop and One Drop Experts program. We’re really seeing very strong clinical efficacy in the work that we’re doing.

Steve Freed: Who’s recommending your app? Is it the physicians? I didn’t become aware of your app until I saw a news release. I wasn’t even aware of it. I get all the news from all the diabetes journals and everything.

Jeffrey Dachis: We’re really focused on the end user. What One Drop does and everybody on our team is relentlessly focused on improving the lives of people with diabetes. I know a lot of companies say that and a lot of the people in the medical industries say that. But we’ve got everyone on our staff either has diabetes or is affected by diabetes in a major way. You’ve got an entire team of people here that all they do every single day is think about improving the lives of people with diabetes. When you look at the health care system today. You look at the 30 million Americans with diabetes. 70 million Americans with prediabetes, and the $250 billion a year that are spent annually on diabetes and the $500 billion a year in complications and comorbidities and lost productivity that we’ve got associated with the cost of diabetes to the American in society today. 500 million worldwide with diabetes today. You have a pandemic, a runaway train of problems here and the current system that’s in the market today isn’t really doing all that much good in the market. What we need to do is focus on these end users. So you ask me who’s recommending One Drop? Well, we’re really appealing to people’s desire to care for themselves. We believe that self-care is going to augment what today is healthcare. If we can empower people, if we can keep them mindful, if we can keep them motivated about how to achieve better self-care than we think we can make a dent in diabetes. That’s really what we’re trying to do. So you ask me again, who’s recommending One Drop, well we’re appealing direct to users and we’re talking to users directly. We’re hoping that by creating a community of One Drop users that are all in it together that we can help support each other and drive better outcomes for diabetes.

Steve Freed: How many times does a person really need to check their blood sugars and enter that data, whether it be Bluetooth or just manually to really make the program effective. If I check my blood sugars once a week, it’s not going to give you any good information. What is the recommended for type 1 and type 2?

Jeffrey Dachis: Everybody has their own program. We don’t prescribe what the right way to do things is. I test my blood probably 10 times a day. I’m an active tester and I’ve been testing my blood ten times a day since the day I got diagnosed. I find that the more I test, the more I know. You can’t really manage what you’re not measuring. If you’re not measuring your carbohydrates, you’re not managing your carbohydrates. If you’re not measuring your blood sugar, then you’re not really managing your blood sugar. We recommend that people test often. We’re giving them the tools and technology to do it economically, to do it easily and to learn from the sharp reminders that they get each and every day by testing their blood often. We really want people to test as often as they can. If they do, we think that they’re going to be more mindful about the things that matter to them: their blood sugars. If they log their food, they’re going to learn more about how their blood sugars are affected by food. If they enter their medication, they’re going to learn how their medication affects their blood sugar. The same thing for physical activity. We find that people who log more, learn more and manage better.

Steve Freed: Does it provide any type of education whatsoever?

Jeffrey Dachis: Of course.

Steve Freed: For example?

Jeffrey Dachis: So the One Drops Experts program is a 12-module DSMP program that’s based on the AADE7 and ADA specifications. We go through the leading behavioral psychology on diabetes self-management. In app, you have a certified diabetes educator: 24/7 365, right there in the phone, via text based chat and then you have a 12-module education lessons that you can consume at your own pace. We find that people that go through the program and spend the time end up having, like I told you, dramatic clinical efficacy.

Steve Freed: You must have looked at other apps during your development to see what other people offer. If you can maybe tell me in a minute, what makes yours unique?

Jeffrey Dachis: I think we’ve got an interesting bundle of things. If you looked at Noom for weight loss or Omada for prediabetes, we’ve got elements of the coaching programs that they offer. If you look at mySugr and it’s a good design or Gluco and Diasend and their ability to capture data or Livongo and the connected meter and coaching programs, we’ve got a bit of all of that mixed into something that we think is just better designed, more economical for the user, more convenient, and most importantly it all just works together. Everything just works. It’s seamless, it’s gorgeous, it’s precise, and it’s highly effective.

Steve Freed: You had mentioned that you have some exciting things coming up. Can you share any of those things with us?

Jeffrey Dachis: Right now we can’t really talk about it. I’m not able to share the announcements that we’ve got coming up, but it’s this month and we’ve got a lot coming out this month. I wish I could share more with you. But I’m not able to right now.

Steve Freed: I want to thank you for your time. I really appreciate it. If someone wants to get more information what’s the best way to do that?

Jeffrey Dachis: First off, thank you so much for your time and for including us. We’re very grateful and humbled by the opportunity to be here. If people want information they can go to www.onedrop.today, onedrop.today. They can sign up for early access for our premium service and they can download the app right there and begin to try One Drop today.

Steve Freed: Now, is it free forever or is that just for the introduction.

Jeffrey Dachis: Nope, it’s free forever.

Steve Freed: Again, I want to thank you for your time. I think our readers will find it very interesting. I’m always looking for simple ideas like an app that people can use. Obviously if you don’t have a cell phone, you can’t use it. But I think nowadays, most people have cell phones. If we were have this conversation 10 years ago, it would be a whole different story. Again, I want to thank you for your time. Any last comments?

Jeffrey Dachis: No, really appreciate your time and again we’re just all in this together, we’re really trying to make a great experience for everybody and thank you so much for all the hard work that you do in helping people manage their lives with diabetes. We’re grateful for all that.

Steve Freed: Thanks.