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August 30, 2016

dave

Three days ago I got a call from a patient who needed some insulin. The problem was, I had not seen the patient in 6 years — since I had first trained him on his insulin pump. Apparently they had gone out of town; he had prefilled cartridges with him and left them in a hotel refrigerator, and totally forgot to grab them when he left. He got home, and when he went to change his cartridges there were none to be had. Since it was a Sunday, there was no way we could get him samples, but I was able to get a coupon for a free vial from an educator friend and the problem was solved.

This kind of thing happens more often than you think, and this week, Laurie Klipfel, RN, MSN, BC-ANP, CDE, shares a similar experience, and what can be done to avoid the problem.

Dave Joffe

Editor-in-chief